Many of you know that we are a “Cat Friendly” veterinary practice.  You can find out more about what this means HERE

We understand that some cats can find a visit to the vets very stressful and frightening.  This can also be a barrier for owners who are reluctant to bring them regularly because they get so stressed.  We have many, well established procedures and processes in place as part of the status that helps to reduce the stress of a visit for our feline patients and it works really well!

What perhaps owners might not know is that many dogs ALSO find a visit to the vets a very stressful and frightening experience.  The sad part is that it often goes unnoticed and that’s usually due to us humans not being the best at reading a dog’s body language. 

Thankfully, our skilled and knowledgeable team are pretty fluent in “dog” and can spot the subtle signs of stress and fear quite easily.  Hayley, has led the way for a “Fear Free” approach to dog health care. Although we are not currently subscribed to the scheme, we have already implemented MANY of the principles it advocates. This improves the visit experience for both cats AND dogs.  To find out more about Fear Free, visit the website HERE

The team are looking to work towards gaining the “Fear Free Veterinary Certification Programme FFVCP.”  To find out what we are aiming to achieve, watch this short YouTube footage of what this could mean for your pet HERE

Stay tuned over the next few days for more on #fearfree. Find out how you, as an owner, can contribute to the process of making a visit for your pet less frightening and stressful.

Contact the Client Care Team if you have any concerns about the health of your pet or their behaviour.  You can do this via PetsApp or by calling 01772 639800 OR 01253 766352.

Photo by Tracey Hocking on Unsplash

 #rowanvets #vetsinpreston #vetsinblackpool #vetsinlytham #vetsinkirkham #vetsinwarton #vetsinfreckelton #photooftheday #instagood #nofilter #picoftheday #love #healthypets #goldstandardpetcare  #feliway #fearfree

Laura has worked at Rowan for 7 years and as many of you know, has been directing her specialist field in dermatology over the last few years.  This began with undertaking the General Practitioner Certificate in Dermatology.  This involved attending lectures, journal clubs and practical workshops.  She passed an exam along with submitting a portfolio of work which contained her own research in the field of dermatology.

We’re really excited to say that she has also passed her Advanced Practitioner qualification, a Post Graduate Degree and is currently in the process of applying for Advanced Practitioner (AP) status with the RCVS.  This status means she will appear on an approved list of Aps and be one of only 12 in the UK!!!

An AP is a veterinarian who is accredited to have knowledge and expertise in a particular field and are dedicated to keeping up to date in that field.

Laura has built up a great client base to deal with skin issues that are uncomfortable for the patient and often difficult to diagnose and get under control. 

This new qualification allows Laura to offer a referral service and is currently only available to our clients due to the high demand.

Laura LOVEs working with challenging cases, especially ear cases.  She loves having a great relationship with clients and their pets and always delivers high quality care in a friendly atmosphere.  She prides herself on listening to the clients so that she can tailor the care needed for each pet and budget.

The cases that fall under dermatology referral are:

  • Itchy pets
  • Lumps and bumps
  • Wound management
  • Any changes to the skin, nails or anal sacs
  • Hormonal diseases, such as Cushings, hypothyroidism etc
  • Ear disease including recurrent ear infections.

If you’re a client and have any concerns about the skin health of your pet, contact the client care team via PetsApp or call 01772 639800 OR 01253 766352

#rowanvets #vetsinpreston #vetsinblackpool #vetsinlytham #vetsinkirkham #vetsinwarton #vetsinfreckelton #photooftheday #instagood #nofilter #picoftheday #love #healthypets #goldstandardpetcare

Photo by Vadim Sadovski on Unsplash

Behaviour in cats as a result of stress, is often missed. It’s usually only noticed when it begins to affect us humans. For example, a stressed cat might over-groom. This might seem “normal” so might not be noticed or impact an owner directly.  However, if a cat begins to urinate in the home or tear up the furniture, owners notice! They don’t want this kind of behavior so look to seek help at this point.

Cat’s bond more closely with their environment so it’s really important to get the home environment right.  Anything that isn’t quite right will cause your cat stress which can result in these unwanted behaviours. Download our information leaflet HERE to find out more about what stresses a cat and what kind of behavior your cat might present as a result.

Pheromone products can help. We have a great special offer available to our clients on a new and improved pheromone diffuser product. It spreads “happy” messages around your home helping to de-stress your cat.  With every purchase of a this new diffuser starter kit you get a FREE refill worth £32.69!  If you would like to take advantage of this offer, click the link HERE

If you have any concerns about your cat’s behaviour or their health in general, contact the client care team on PetsApp or 01772 639800/01253 766352.

#rowanvets #vetsinpreston #vetsinblackpool #vetsinlytham #vetsinkirkham #vetsinwarton #vetsinfreckelton #photooftheday #instagood #nofilter #picoftheday #love #healthypets #goldstandardpetcare  #feliway

THE big myth about Canine Contagious Cough (CCC), more commonly known as Kennel Cough (KC) is that a dog can only catch it whilst in kennels.  This is just not true!

CCC is like any other upper respiratory infection in dogs.  It’s just like a human cold and is caused by a variety of bacteria and viruses and is highly contagious.  The reason it was originally called Kennel Cough was because it was so easily spread in dogs in shelters or kennels.  Dogs do not need to have been in kennels to get this infection.  Your dog can catch it from other dogs and from anywhere where other dogs have been. The best way to protect your dog is with vaccination. Download our information leaflet HERE for more information on how your dog can catch CCC.

You can now spread the cost of preventative health care here at Rowan Vets for your pet AND save 30% across the year by joining our Pet Health Club.  For a monthly subscription starting from as little as £14.44, you will get your pet’s vaccination, flea and worming prevention for the year, save 50% off the Canine Contagious Cough vaccine and 50% of microchipping! 

Signing up is easy!  You can sign up HERE or ask the team for more details when you’re next in for your cat or dog’s booster vaccination. 

If you have any concerns about your cat’s behaviour or their health in general, contact the client care team on PetsApp or 01772 639800/01253 766352.

#rowanvets #vetsinpreston #vetsinblackpool #vetsinlytham #vetsinkirkham #vetsinwarton #vetsinfreckelton #photooftheday #instagood #nofilter #picoftheday #love #healthypets #goldstandardpetcare #kennelcough #caninecontagiouscough #kc #ccc #teamrowan

Did you know that unwanted cat behaviours can be caused by having more than one cat in the home?  It’s a myth that cats get on.  They generally don’t and if you’re not seeing any obvious issues it’s likely that your cats are just tolerating each other.

Here’s a quick quiz to see if your cat is being friendly or wanting a fight!

You could already be experiencing unwanted behaviours from your cat as a result of tensions in the home.  Scratching the furniture or urinating indoors, outside of a litter tray, are all signs that your cat is stressed and it might be because they just don’t like their feline house mate!

Cat’s bond with their environment so there are ways in which owners can help improve their cat’s home life.  One of these ways is with the use of “happy pheromones”.  By using a plug-in, which emits these happy signals, it can improve how your cat feels.  It can make them less stressed and less likely to act out these unwanted behaviours.   It might even help your cats get along a little better!

We have a great special offer available to our clients on a new and improved pheromone diffuser product.  With every purchase of a diffuser starter kit you get a free refill worth £32.69!  If you would like to take advantage of this offer, click the link HERE

If you have any concerns about your cat’s behaviour or their health in general, contact the client care team on PetsApp or 01772 639800/01253 766352.

#rowanvets #vetsinpreston #vetsinblackpool #vetsinlytham #vetsinkirkham #vetsinwarton #vetsinfreckelton #photooftheday #instagood #nofilter #picoftheday #love #healthypets #goldstandardpetcare  #feliway

If you have an arthritic dog you’ll know how important it is to manage the pain often associated with the disease.

This month the people at Canine Arthritis Management are running their #bigwalk2021.  This is a month long virtual adventure for owners to learn more about arthritis. It’s also to celebrate those dogs who suffer from the condition. Head over to their website HERE for more information and sign up for as little as £10.  There will be access to discount codes, competitions, videos and hints and tips on arthritis and you’ll be invited to join an exclusive Facebook group where you will find support from a community of other arthritic dog owners.

If you have any concerns about the health of your pet, contact the client care team on PetsApp or call 01772 639800 OR 01253 766352.

#rowanvets #vetsinpreston #vetsinblackpool #vetsinlytham #vetsinkirkham #vetsinwarton #vetsinfreckelton #photooftheday #instagood #nofilter #picoftheday #love #healthypets #goldstandardpetcare #healthypets #pethealthplan

The second newest member of the nursing team to join us in May is Caitlin.  Caitlin is coming to the end of her RVN training and is due to qualify in the next few months. 

Caitlin has worked in many veterinary practices as part of her training.  She was offered a role here at Rowan in anticipation of her soon to be qualified status, bringing the total number of qualified Registered Veterinary nurses at Rowan to 6!

Caitlin has a particular interest in dog behaviour and has a 5 year old dog of her own.

We wish Caitlin the very best of luck with her studies and look forward to working with her in her new career as an RVN!

Our nursing team have a wealth of knowledge and experience.  If you have any questions about the health of your pet, call the client care team on 01772 639800 OR 01253 766352 or open a chat on PetsApp.

#rowanvets #vetsinpreston #vetsinblackpool #vetsinlytham #vetsinkirkham #vetsinwarton #vetsinfreckelton #healthypets #goldstandardpetcare  #photooftheday #instagood #nofilter #picoftheday

Welcome! Becca RVN

16 Aug 2021

We have welcomed new members to the nursing team this year.  The first is Becca who joined us in May 2021. Becca completed much of her RVN practical training here at Rowan, even during COVID.  As such, we know her well and have been so impressed with her dedication to training and her work ethic that we offered her a job when she qualified in June!

Becca took the degree route to becoming a veterinary nurse, which involved 3 years at University doing both theory and placement, the majority of which she completed at Rowan.  She’s always wanted to work in the veterinary industry, choosing to become a veterinary nurse because she absolutely loves animals and knew how rewarding the job could be!

She’s had pets all of her life and couldn’t think of a better job.   She currently has a very naughty Jack Russell and 2 cats who take up her spare time out of work.  Becca received the news that she had qualified at the end of July so is now able to proudly wear her RVN “greens”!

We are so looking forward to watching her flourish into a fantastic nursing practitioner and wish her all the very best in her career.  Well done Becca!

Our nursing team have a wealth of knowledge.  The standards of care are set, maintained and driven by our head nurse Hayley.  We are hoping to develop more nursing clinics in the future so our lovely patients can benefit from this expertise. 

If you have any concerns about the health of your pet, call the client care team on 01772 639800 OR 01253 766352 or open a chat on PetsApp.

#rowanvets #vetsinpreston #vetsinblackpool #vetsinlytham #vetsinkirkham #vetsinwarton #vetsinfreckelton #healthypets #goldstandardpetcare  #photooftheday #instagood #nofilter #picoftheday

We are VERY #excited to share that we will be launching our very first Pet Health Club!  We’ve listened to the feedback of our clients who have told us that they want to be able to budget each month for the routine preventative care of their pets. 

As a member of the Rowan Pet Health Club you will benefit from discounted vaccination, flea and worm treatment as well as other member benefits.  You will save 30% across the year on these products AND be able to spread the cost.  This is NOT and insurance policy.  This is a way to help spread the cost of preventative care AND get a great discount at the same time.    

That’s not all!  There will be further discounts on other products and services throughout the year that will only be available to members and you can save 50% off microchipping and 50% off the Kennel Cough vaccination (for dogs).

We are aiming to launch the Pet Health Club in September.  We are currently in the process of setting up our systems to manage the health club plans and train all our lovely staff who will be able to answer any questions you might have and help you get signed up!  Plans will start from as little as £13.71 per month so follow our Facebook page to keep up to date with progress.

For any other pet health issues, please call the client care team on 01772 639800 OR 01253 766352 or open a chat on PetsApp.

#rowanvets #vetsinpreston #vetsinblackpool #vetsinlytham #vetsinkirkham #vetsinwarton #vetsinfreckelton #healthypets #goldstandardpetcare  #photooftheday #instagood #nofilter #picoftheday

Over the past 12 months we have made some internal staff changes.  This has been to support an increased workload in back office  administration.  Rachel, who used to be a part of the client care team, is now part of the administrative team, supporting the finance manager with insurance claims and client financial accounts.

Our client care team has also seen some lovely new additions.  Gone are the days where a receptionist sits at a desk filing her nails, answering a  few phone calls.  This role is #fullon and requires skills in communication, customer service, administration, products and services, technology not to mention good vet wrangling skills!  These staff have a very tough task of learning everything very quickly with a #smile on their face.  They’ve all taken on the challenge with gusto!

Our first new member of staff is Emily.  Emily came to us back in November 2020.  In previous roles, she has worked with children with special needs.  She has two dogs and loves animals.  Emily has really enjoyed making sure that when a pet visits Rowan, they feel loved and welcomed.  She is really enjoying being hands on and is enjoying the challenge of a busy practice. 

Our lovely client care team are always here to help where they can.  If you have any questions about the health of your pet, call the team today on 01772 639800 OR 01253 766352 or open a chat on PetsApp.

#rowanvets #vetsinpreston #vetsinblackpool #vetsinlytham #vetsinkirkham #vetsinwarton #vetsinfreckelton #healthypets #goldstandardpetcare  #photooftheday #instagood #nofilter #picoftheday #love #petsapp